PS

Professional Services

Implementation, managed services, EDI, and BI

Managed Integration Services

Current Capabilities

Do you have an internal integration team?
How many integration specialists do you have?
What integration skills exist in-house?
What is your team's capacity vs. demand?

Services Interest

What type of services support do you need?
Implementation / deployment Custom development Integration design & architecture Ongoing managed services Training & enablement
Do you prefer to build internal capability or outsource?
How many integrations need to be built/migrated?
Do you need 24/7 support coverage?

Managed EDI Services

Current EDI State

Do you have EDI requirements today?
How many EDI trading partners do you have?
What EDI transactions do you process? (850, 810, 856, etc.)
How do you manage EDI today? (in-house, VAN, outsourced)

EDI Pain Points

What are the challenges with your current EDI approach?
Trading partner onboarding is slow Lack of EDI expertise High operational burden Compliance issues
Are you onboarding new trading partners? How many?
Would you consider outsourcing EDI operations?

Business Intelligence Services

Current BI State

What BI/analytics tools do you use today?
How long did your current BI implementation take?
Who uses BI in your organization? How many users?
What data sources feed your BI today?

BI Challenges

What are the challenges with your current BI?
Takes too long to build reports Data is siloed across systems Lack of real-time visibility Reports are not trusted
What KPIs/metrics do you need to track?
Is there a specific dashboard that would prove value?

Services Sizing

Do you have budget allocated for services?
Is this a one-time project or ongoing engagement?
When do you need services to begin?
What engagement model do you prefer? (Fixed-price, T&M, managed services, staff aug)
Do you require on-site presence?
What time zone coverage do you need?